SMART FLOWS · VISUAL AUTOMATION BUILDER

    Draw the flow. Automate anything.

    Smart Flows is ReplyAgent's drag-and-drop automation canvas. Over 300 blocks for conditionals, A/B tests, AI processing, HTTP calls, webhooks, and every action in the product, wired natively to your CRM, pipelines, AI Studio, and every messaging channel. If you can draw it, you can ship it.

    300+ action blocksNo-code visual builderNative to every channel & the AI Studio
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    No credit card · Free workspace · Template gallery included

    WHY SMART FLOWS

    A canvas for everything you ship.

    Most automation builders give you a chat tree. Smart Flows gives you a real programmable canvas, with the depth of a backend and the speed of a drag-and-drop.

    Drag, drop, ship

    Snap blocks together on a visual canvas. No code, no engineers, no glue scripts. The flow you draw is the flow you ship.

    300+ blocks, one canvas

    Conditionals, A/B tests, AI blocks, HTTP calls, webhooks, CRM updates, pipeline moves, delays, message sends, and more. All native.

    Wired into the entire product

    Every channel, the AI Studio, the CRM, your pipelines, your contacts, your templates. Already connected. Zero plumbing.

    300+ BLOCKS · ONE BUILDER

    Every action you need. On the same canvas.

    If a backend engineer would build it in a function, you can drag it as a block. No fluff, no proprietary jargon, just the operations your business runs on.

    Conditionals

    Branch on any field, tag, channel, AI output, or external response.

    AI processing

    Call any AI Studio assistant mid-flow. Use the response to branch, save, or reply.

    A/B tests

    Split traffic across paths. Measure each variant. Promote the winner.

    Send message

    Send on WhatsApp, Instagram, Messenger, Telegram, SMS, or Webchat.

    Delays & waits

    Pause for minutes, hours, or days. Wait for a reply before continuing.

    Webhooks

    Receive webhooks to trigger the flow. Fire webhooks to any external system.

    HTTP requests

    Hit any REST API with GET / POST / PUT / DELETE. Parse the JSON. Branch on it.

    CRM updates

    Update contact fields, add tags, write notes, log events, attach files.

    Pipeline moves

    Move a contact across pipeline stages on any signal in the flow.

    Tags & segments

    Add or remove tags, build segments, route contacts into new lists.

    Cal.com bookings

    Surface available slots, book directly inside the flow, send confirmations.

    Loops

    Iterate over contact lists, message threads, or external data sets.

    + over 280 more blocks for payments, scheduling, files, templates, broadcasts, team handoffs, and more.

    THREE WAYS TO FIRE A FLOW

    Triggered by whatever moves your business.

    Inbound message, external system, calendar event. Smart Flows starts the moment something real happens.

    Incoming message

    Any inbound on WhatsApp, Instagram, Messenger, Telegram, SMS, or Webchat fires the flow. Filter by channel, keyword, or contact attributes.

    Webhook / external API

    Expose a webhook URL the moment you build a flow. Any external system (your CRM, Make.com, n8n, your backend) can fire it in real time.

    Scheduled trigger

    Run a flow at a fixed time, on a recurring cadence, or in response to a calendar event. Cron-style precision, no infrastructure.

    VISUAL BUILDER

    A real canvas. Not a chat tree.

    Pan, zoom, branch, loop. The Smart Flows canvas is built like a real visual programming surface. Drag blocks from a categorized library. Connect them with smart edges. Inspect every variable in scope. Publish in one click.

    • Pan and zoom on an infinite canvas
    • Categorized block library with search
    • Type-safe connections between blocks
    • Inspect variables and message context at every step
    Smart Flows visual builder canvas with blocks and connections

    AI PROCESSING BLOCKS

    Drop in an AI brain mid-flow.

    The AI block calls any assistant from your AI Studio (ChatGPT, Claude, Gemini, DeepSeek) inside the canvas. Pass conversation context. Capture the response. Branch on intent, sentiment, or any structured output. The AI becomes a node in your automation.

    • Call any AI Studio assistant from inside a flow
    • Pass full conversation context, custom variables, or files
    • Capture structured output (JSON) and branch on fields
    • Chain multiple AI blocks for multi-step reasoning
    AI block configured inside a Smart Flow

    A/B TESTS · BUILT IN

    Split, measure, promote the winner.

    Drop an A/B test block, split traffic across two or more paths, let the flow run. Per-path metrics roll up automatically. Pick the winner and ship the variant to 100% of traffic in one click.

    • Split traffic across 2+ variants on any percentage you want
    • Per-variant analytics: completions, conversions, drop-off
    • Statistical clarity, no manual tagging required
    • Promote winners to 100% without rebuilding the flow
    ReplyAgent Smart Flow Randomizer block splitting traffic 50/50 between two variants

    HTTP · WEBHOOKS · APIs

    Talk to anything on the open internet.

    HTTP request blocks let any flow hit any REST API. Send a payload, parse the response, branch on a field. Webhook triggers let any external system kick off a flow in real time. Every flow is a tiny serverless backend you wrote with a mouse.

    • GET / POST / PUT / DELETE to any REST endpoint
    • Custom headers, auth, and JSON payloads
    • Parse responses and bind values into flow variables
    • Expose a webhook URL per flow for external triggers
    ReplyAgent Smart Flow External Request (API Call) block configuring a POST request

    WIRED INTO EVERYTHING

    CRM, pipelines, AI Studio. Already connected.

    Smart Flows ships pre-wired to every native ReplyAgent feature. Update a contact, move a pipeline stage, fire a broadcast, hand off to a human, attach a template, all from a block. Zero plumbing, zero glue code.

    • Native CRM blocks: tag, segment, update field, attach note
    • Native pipeline blocks: move stage, set probability, log activity
    • Native AI Studio blocks: call any assistant, use its output
    • Native channel blocks: send template, send media, send voice
    ReplyAgent pipeline-stage automation modal with native CRM, pipeline, AI Studio, and channel action blocks

    WHAT TEAMS BUILD WITH IT

    Anything you would normally pay a developer to build.

    If a typical agency or in-house dev would build it as a backend script, you can drag it together in Smart Flows.

    Sales automations

    Qualify, route, follow up, close. From first message to paid invoice, on the same canvas.

    Support automations

    Classify, answer with AI, escalate when context calls for a human.

    Booking automations

    Slot discovery, confirmation, reminders, no-show recovery.

    E-commerce automations

    Cart recovery, order tracking, review collection, upsell sequences.

    AI dispatching

    Route the conversation to the right AI assistant based on intent or workspace.

    Integrations & glue logic

    Wire external systems together without building a tiny backend.

    BUILT FOR EVERY OPERATION

    From your first automation to a hundred client workspaces.

    Solo operators move faster. Teams stop writing glue code. Agencies productize entire automation stacks.

    Solo operators

    Ship the automations you have been describing to developers for years. By yourself. This afternoon.

    In-house ops & RevOps teams

    Stop maintaining brittle no-code glue. Centralize every automation on one programmable canvas.

    Agencies & consultants

    Productize automation stacks. Clone proven flows across every client workspace. Charge per outcome.

    PLUG-AND-PLAY

    Integrations

    Transform your channels into an automated machine.

    AI Solutions

    Power your assistants with the best AI models. Switch between them in one click, with automatic fallback.

    ChatGPTChatGPT
    Claude AIClaude AI
    GeminiGemini
    DeepSeekDeepSeek
    ElevenLabsElevenLabs
    LLM WhispererLLM Whisperer

    CRM, Databases & Scheduling

    Keep leads, pipelines, and customer data synchronized with your favorite tools.

    BaserowBaserow
    SupabaseSupabase
    Cal.comCal.com
    FireCrawlFireCrawl
    n8nn8n
    Make.comMake.com
    ReplyAgent

    Marketing & Ads

    Sync leads from ads and marketing platforms directly into your WhatsApp workflows. Attribute every conversion.

    Meta CAPIMeta CAPI
    ActiveCampaignActiveCampaign
    n8nn8n
    Make.comMake.com

    E-commerce & Payments

    coming soon

    Connect your store and payment systems to automate orders, confirmations, and follow-ups.

    ShopifyShopify
    WooCommerceWooCommerce
    StripeStripe
    AsaasAsaas
    PixPix
    WooviWoovi

    All native. All maintained. All free with your platform.

    Frequently Asked Questions

    The next automation ships today.

    Spin up your free workspace. Open the canvas. Drag the first block. By lunch, the automation you have been describing for years is live.

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